First Education & School Travel takes it’s duty to protect Children, Young People and Vulnerable adults seriously. We recognise our responsibility to take all reasonable steps to ensure that any organisation, company or individual employed by us or delivering services on our behalf, has Safeguarding and Health & Safety policies, practices and procedures in place to ensure any young/vulnerable people are safe and secure whilst participating in an Educational/Group visit.
First Education and School Travel is committed to providing safe and secure residential trips and tours for its customers. We work with a range of providers who are also committed to delivering their services in a safe and compliant manner. First Education & School Travel takes its duty to protect children, young people and vulnerable adults seriously. All reasonable steps are taken to ensure that any provider delivering services on our behalf will have robust risk assessments, safeguarding and appropriate health & safety policies in place to ensure that all guests are kept safe and secure whilst taking part in their visits.
ACCOMMODATION - our accommodation partners have their own detailed Health & Safety and Safeguarding processes in place to ensure that all guests are accommodated in safe and secure surroundings. Hostels and Outdoor Centres are vigilant and have procedures in place to ensure that only guests or other invited visitors are on-site. All bedrooms are lockable and all City venues have Electronic Key Card systems to add further security.
TRAVEL - we only use fully licensed, appropriately insured, roadworthy and DfT compliant vehicles and operators. Driver hours are monitored to ensure legal compliance. NOTE: Group leaders should carry out their own procedures and risk assessments to ensure that participants are head counted correctly as they board and alight vehicles. It is also the responsibility of the group leader to ensure that pupils wear seat belts at all times and that behaviour is appropriate and not in any way distracting to the driver.
MEALS- all meals services provided meet FSA guidelines in health & hygiene
ACTIVITIES - all outdoor activities are fully risk assessed, any tours or visits to museums and attractions are also risk assessed by each appropriate organisation.
ATTRACTIONS - all visitor attractions throughout the UK are aware of the need to be vigilant in respect of security for their visitors. We ask our school group customers to follow the advice of each attraction visited and to keep their belongings with them at all times. Speak to a member of the attraction staff if you have any queries or concerns.
We do our utmost to monitor the ongoing situations with regards to the safety and security of our customers whether this may be in relation to adverse weather, travel upheaval and any other factors that may in any way affect the smooth running of our trips.
We are committed to ensuring that our customers are always kept abreast of any situation and we will react appropriately if the need arises. We are contactable 24 hours a day in case of emergencies.
First Education & School Travel and associated services have Public Liability Insurance cover of £10,000,000.
Please contact us at email@example.com for a copy of our current policy
The Staff Room is where you can find all required statutory information covering Public Liability Insurance, Child Protection policy, Risk Assessments and other useful documents.
Our partner providers are covered by AALS for relevant activities. A number of our low level activities do not require AALS cover or NGB qualifications but rest assured that all staff who deliver these activities are fully trained to ensure your group can enjoy a range of safe and fun activities.