BOOK WITH CONFIDENCE – Covid-19 Flexible Terms & Conditions:
These Covid-19 Flexible Terms & Conditions provide the reassurance you need when booking a day trip package, residential visit or dedicated coach day-hire services. Our aim is to continue to offer all our services and packages without clients taking any financial risks. In order to provide peace of mind and to keep arrangements as simple as possible, we’re working closely with our partners in applying the Covid-19 flexibility to all future bookings until further notice.
If you are unable to proceed with your booking due directly to the applicable Government restrictions related to Covid-19 which then prevent you from travelling to your booked venue (restrictions include, tiering, travel bans or enforced self-isolation), or your chosen location is no longer available due directly to Covid related reasons, you will then be able to choose from one of the following options:
You can either -
Transfer your booking to a later date - Subject to availability we will move your booking to a later date, with no admin fees or penalties
Transfer your booking to an alternative venue/destination - Must be booked directly through First Education and School Travel or First Travel Solutions Ltd. Subject to availability we will move your booking to an alternative venue/journey, with no admin fees or penalties.
Request a cancellation of the booking and a full refund - We will refund the full amount of any deposits paid on your original booking.
Covid-19 Flexible Terms & Conditions
First Education and School Travel & First Travel Solutions Ltd